Refund Policy
At UGC PREP, we provide digital products such as notes, PYQs, and study material. Please read our refund policy carefully:
Refund Eligibility
- Refunds are only applicable if the digital product you purchased cannot be downloaded.
- Refunds are also applicable if there is a technical issue in opening the file provided by us.
Non-Refundable Cases
- Once the digital product has been successfully downloaded and accessed, no refund will be provided.
- Refunds will not be granted for change of mind or accidental purchases.
How to Request a Refund
If you face any issue with your purchase, please contact us at contact@ugcprep.com within 7 days of purchase. Provide your order details and the issue you are facing so we can assist you.
Contact Us
For any queries regarding refunds, reach out to us:
Email: contact@ugcprep.com
Location: Sector 14, Hisar – 125001, Haryana